Game Time. Gain Time.
Ready, Set, Win!
Everyone who wants to take part must be at least 18 years old and fully register with correct, verifiable information. At any time, you may be asked to confirm your identity. The Malta Gaming Authority gave licence number 12345 to the activities that take place in games. eCOGRA checks payout percentages on its own, which keeps the average RTP at 96.5%. All payments are made through SSL encryption, and you can use Visa, Mastercard, Skrill, or Neteller to pay. The minimum deposit is €10, and the minimum withdrawal is €20. Depending on the payment method, withdrawals can take anywhere from 24 to 72 hours. Every player can use self-limiting tools like deposit, loss, and wager limits, as well as time-outs and permanent exclusions. You can get help 24/7 through live chat and email at [email protected]. Unless otherwise stated, bonuses must be wagered x35 times. You have 72 hours to use your free spins. Misuse of promotional offers leads to account restriction or closure. If a game doesn't work, all plays and payouts are void. Funds are kept in separate accounts that only the account holder can access after their identity has been verified. By making an account, you agree to these user responsibilities and agree to receive updates every now and then. Constant monitoring makes sure that all practices follow the rules to protect your experience.
Before withdrawal requests are processed, all users must complete identity verification. This means sending in a valid government-issued photo ID, proof of address that is no more than three months old, and, in some cases, proof of ownership of the payment method. Within 48 hours, files are looked at. Documents that are missing information or have been changed will not be accepted.
Accepted address proofs: utility bill, bank statement, tax document.
Accepted ID proofs: passport, driver’s license, national ID card.
Additional checks may apply for high-value transactions as required by financial oversight authorities.
Minimum deposit stands at €20, while the minimum withdrawal is €20. The platform supports major payment options including Visa, Mastercard, Skrill, Neteller, and bank transfer. Processing time for deposits is instant; withdrawals require up to 72 hours for internal review, excluding bank processing times. Before they can ask for a withdrawal, users must bet their deposit at least once. Limits on withdrawals: €5,000 a week and €20,000 a month. Requests that go over the limit will have to go through more due diligence checks. Funds will only be sent to deposit sources that have been used before and confirmed.
Extra money: Unless otherwise stated, wagering and expiry incentives require a minimum playthrough of 35 times the bonus amount. All deals end 30 days after they are activated. Not all titles count the same towards the wagering. For example, video slots count 100%, table games count 10%, and live sessions count 0% unless otherwise stated. The most you can bet with a reward is €5 per spin or €0.50 per bet line. Bonus credit is given for winning free rounds. If you abuse or play irregularly to get rewards, your credits will be cancelled and your account may be closed.
Random number generator software is independently certified by iTech Labs. The software ensures impartial outcomes across all activities. Regular audits are performed every quarter, with reports available upon request. Users with technical issues are encouraged to contact support with screenshots or error codes for expedited resolution. Sessions interrupted due to connectivity are restored upon reconnection. Payout rates (RTP) are clearly displayed within each entertainment title. Any software malfunction voids relevant transactions and funds are restored.
Account authentication ensures both regulatory compliance and the safety of each participant’s profile. Every user is prompted to complete a verification process before accessing financial features such as deposits or withdrawals. This process involves submitting specific documents to confirm both identity and address. Acceptable forms of identification include a government-issued photo ID (passport, driver’s license, national ID card). For address confirmation, users should provide documents such as a recent utility bill, official bank statement, or government correspondence dated within the last three months. All copies must be clear and show the whole document without cutting it off. The verification team looks over the files that have been sent in within 24 to 48 hours. Users will get an email to let them know if they need more information. Quick responses help you avoid delays when trying to use your account's features. Strictly following age limits is required. You can only register if you are 18 or older, and you must show proof. If you share false or incorrect information, your profile may be suspended or closed, and you may lose your winnings and money. Participants should check their registered information from time to time and update it if anything changes. Users should complete authentication right after registering and before making large withdrawals to speed up the processing of financial transactions. Two-factor authentication (2FA) can be turned on in account settings to make profile security even stronger. All personal information is handled in accordance with data protection laws and the General Data Protection Regulation (GDPR). Information is kept safe and private by being encrypted. The authentication department may ask for updated documents on a regular or random basis, especially before important account actions or policy changes.
All money transactions are only done using payment methods that are in the user's name. In no case are third-party transfers allowed, and any attempt may result in account suspension until your identity has been verified. The minimum amounts for deposits and withdrawals depend on the payment provider you choose. A common threshold is a minimum deposit of €20 and a minimum withdrawal of €20 per transaction, unless the payment interface says otherwise. Users may have to bet the money they deposited at least once before they can withdraw it. As clearly stated in the relevant promotional materials, winnings from bonuses are subject to extra rollover requirements. If you don't follow the rules for betting, you might lose your bonus money. We check all cash-out requests by hand. Requests are usually handled within one to two business days, but the review period may be longer if you need to provide proof of identity, residence, or ownership of payment methods. Submitting documents that are correct and up-to-date helps avoid delays. Anti-money laundering laws say that transactions over €2,000 may need more due diligence. If you split up a big withdrawal request into smaller ones, it won't get around regulatory checks; all withdrawals are added up for compliance purposes. Service has the right to change withdrawal limits or deny a transaction if they think someone is trying to commit fraud, abuse bonuses, or get around the stated financial rules. In these cases, the affected users will be told by email, which is the only way to get in touch with them, what they need to do to fix the problem. All of the money is kept in separate accounts. This keeps player balances and operational finances separate, which helps protect user assets and is in line with industry standards for payment safety. The user is responsible for making sure that money is only deposited and withdrawn through payment methods that are legal in their area. Using restricted methods could result in your account being suspended or transactions being reversed.
Strict anti-fraud rules are in place to keep the gaming environment safe. During the registration process, all users must provide correct personal information and update it right away if anything changes. To keep accounts and money safe, you may be asked to prove your identity and the source of your payments at any time, especially before processing withdrawals. Secure algorithms and auditing teams keep an eye on transactions all the time. If we see any unusual behaviour, like a user having multiple accounts, using payment methods without permission, or trying to change the outcome of a game, we will launch a full investigation. Users are responsible for keeping their login information safe, and they should let the support team know right away if they think someone else has access to it. It is against the rules to collude, chip-dump, or try to take advantage of software bugs or holes in the code. If someone is caught doing these things, their account will be suspended until an investigation is complete. They may lose their winnings and be reported to the appropriate legal authorities.
| Result | What the user has to do |
|---|---|
| Automating play with software from other companies | Don't use tools that you don't have permission to use |
| Account closure and loss of money | Give real, current information |
| Giving false information when signing up | Not paying out winnings, permanent ban |
| Sharing or selling an account | Don't tell anyone your login information. |
| Suspension and reporting to the law | Users should check their transaction history regularly and report any problems to lower the risk even more. |
Attempts to use illicit payment sources or circumvent security checks will be addressed immediately by freezing affected accounts during review. All interactions with the platform should be conducted in accordance with both internal policies and local legislation.
Each user is subject to specific restrictions on single bets and aggregate wagers per session. The maximum stake per round within most slot activities is set at £5, while table amusements typically cap wagers at £100 per hand. Progressive jackpot involvement may have distinct thresholds; refer to each activity's info page for precise figures. Total daily betting amount cannot exceed £3,000 per registered patron. This total limit is automatically enforced for each account within a 24-hour period to promote responsible participation and comply with rules. The type of product and the way you pay determine the payout limits. For non-jackpot activities, the most you can win in a single spin or round is £250,000. For jackpot events, the game provider can only process withdrawals of up to £500,000 per calendar month unless management gives written permission ahead of time. Withdrawals of more than £20,000 will be looked at more closely and identity will be checked. All big wins may have to be paid out in scheduled installments at the management's discretion. When you place a bet with bonus credit, the maximum amount you can win is usually lower, usually up to £100 per bonus spin and £2,000 per offer. Before taking part in a campaign, check the terms and conditions for that campaign to see the exact numbers for certain promotions or product categories. If you bet in a way that goes around these rules, like by using more than one account or structured betting, your account will be reviewed and you may lose your prize. Always check the user dashboard for the most up-to-date rules, or get in touch with the support team if you need more information about the limits that apply.
Information about you Operators only collect, store, and use user data as required by law, such as the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). We only get personal information like identity details, contact information, financial records, device identifiers, and activity logs through secure channels and only to meet legal requirements, verify user accounts, and provide requested services. When they are sent, collected records are encrypted using TLS protocols. When they are stored on servers, they are protected by multiple layers of access controls. To lower the risk of unauthorised access, we do regular security audits and penetration testing. Third-party processors, like payment or identity verification partners, have to follow strict rules about how they can use customer data and can't use it for anything other than what they were hired to do. Users have the right to see, change, or delete their own personal information. You can send requests through the registered communication channels listed in the Privacy Policy. Before anything can happen, you will need to prove your identity. Data retention follows the rules set by the government. For example, information about account activities and financial transactions can be kept for up to seven years to meet tax and anti-money laundering requirements. We will never sell or trade customer data. Information can only be shared with law enforcement or regulatory bodies if they make a formal request or if it is necessary to look into suspected fraud or crime. To help protect the privacy of minors on shared devices, we give suggestions for parental control software. Users can adjust their privacy settings, manage marketing preferences, or opt-out from promotional communications at any time via their account dashboard. Full information about cookies and tracking technologies, which are only used to improve functionality and find suspicious behaviour, is made available, along with clear instructions on how to control or turn off these features. Regular reminders encourage users to read the updates on the official policy page about how to handle data, which keeps people up to date on their rights and any changes to the way things are done. There is dedicated support available to answer any questions you may have about privacy, and they will get back to you within 30 days.
Keep a balanced approach to betting by keeping an eye on how much time and money you spend on it. Use the tools on the platform to set limits on how much you can spend each day, week, or month. You can change these rules at any time in the account settings. Reductions will take effect right away, but increases will have to wait 24 hours.
Use the self-evaluation questionnaire in your account dashboard to keep an eye on your gambling habits. If you answer this tool honestly, it can help you spot early signs of bad behaviour. Look for more help from the links to well-known support groups.
You can start a self-exclusion period of six months to five years by going to the support centre or the responsible play menu. When it is active, access to the platform is blocked, and all promotional messages are stopped. If you have any doubts before finalising your self-exclusion, check with customer support to make sure you want to do it. Requests cannot be changed during the chosen time period.
Install recommended filtering software on shared devices to protect users who are underage. Check your browser history and account messages often to make sure you are following the rule that you have to be at least 18 years old.
If you need professional help, you can find direct contact information for national helplines and certified counselling services on the support page. GamCare, Gamblers Anonymous, and other local groups that offer free advice and private help are some of the resources available.
The platform uses algorithms to monitor behaviour and find risky patterns, like sudden increases in losses or signs of distress. People who act this way may get a call from trained advisers who can help them and give them the option to stop what they're doing until they can be evaluated further.
Access to seasonal deals, free spins, or reload incentives is subject to strict adherence to governing policies. Participants must carefully read all the details about each benefit before accepting and playing through to avoid being disqualified or losing their winnings.
Unless the campaign rules say otherwise, only one active account per player, household, or IP address can win a certain reward. If you register more than once or give false information, you may be banned for life.
Most offers have a multiplier that tells you how much you need to bet before you can withdraw any money that has been credited to your account. A 35x rollover on free spins, for instance, means that the total amount won with those spins must be bet 35 times before you can take it out. If you don't reach these levels by the deadline, you won't get any bonus money or winnings related to them.
Some strategies, like betting patterns with very little risk, delaying the activation of bonuses, or only using bonus money to get through rounds in table games and switching to cash funds for better odds of winning, are not allowed. If you abuse the system, your incentives will be taken away automatically, and you may not be able to take part in similar campaigns in the future.
Not all slot games or table games count the same towards rollover calculations. Some promotions explicitly list eligible or excluded games. Make sure to check associated lists in the promotion’s detailed breakdown before playing with a benefit balance.
In many cases, there are upper limits on how much you can withdraw from winnings from free rounds or matched funds. For instance, there will be limits on how much you can win, like €100 from no-deposit spin rewards, and any extra money will be taken out before payment.
Each offer has a set amount of time, which can be anywhere from a few hours to a month. Failure to use a bonus or complete its requirements within this period leads to its expiry.
Any attempt to exploit system loopholes or manipulate promotional structures violates campaign policies and triggers immediate closure of the profile with forfeiture of all credits. To take part in these marketing programs, you must agree to all of their rules. If you're not sure, check the campaign's own information or call customer service to make sure you understand what to do before you activate any benefits.
Bonus
for first deposit
1000CAD + 250 FS
Switch Language
